Resources

This page will give you more information on our programs, policies, and procedures.  

Frequently Asked Questions (FAQs)

How do I become a community member?

As of 2015 you can register online at tlca.ca or you may attend the Fall or Winter Registration night hosted by the Twin Lakes Community Association. In-person registration night typically falls on the first Tuesday in September and first Tuesday in January.

Membership is only $10.00 per household and runs August 1 to July 31.

How do new programs get started in our Community?

Before any class or program can be started, the Twin Lakes Community Association needs a willing volunteer to coordinate or teach the class. Once this is done, the TLCA will look for facilities to accommodate the program and will advertise it the next newsletter, City of Regina Leisure Guide and on the website. If you are interested in getting a new class started, let us know!

Why are there so few children/youth programs offered in our community?

In order to offer new children or youth programs, the Twin Lakes Community Association needs volunteers to coordinate the class or program. Twin Lakes Community Association has open facilities but the volunteer teachers, instructors, and/or coordinators are needed before a program can even begin to be offered.

How do I update my address in the Parent Portal?

  1. Click on the Portal Login in the top right corner of the website.
  2. Enter your email address and password to login.
  3. Click on the hamburger menu icon in the top right corner
  4. Click on Account
  5. Click on Contacts
  6. Click on Edit
  7. Review your contact information and make any changes needed. Click Save at the top of the page

 

Do I need a membership to participate in TLCA events such as the Community Garage Sale, Carnivals or Cabarets?

No, you do not need to purchase a community membership to attend special events such as those named above. You do need a community membership to sign up and participate in any TLCA adult, youth or children’s programs offered by the association or other community associations programs (city-wide programs).

How can I help or be a part of the community without attending meetings regularly?

There are many ways you can volunteer your time.  Contact us and let us know how you would like to help if it’s as a casual volunteer for events in the community or for a specific position.

What happens if a class is cancelled due to low registration numbers?

We do our best to fill offered classes, however, a refund will be given if a class has to be cancelled due to low numbers.

What is TLCA's Refund Policy

Refunds will be granted in full for programs/classes within the first 2 weeks of the program/class start date.

Programs/classes 3 to 4 weeks in duration will be granted a pro-rated refund if requested before the end of the
4 th week plus a $5.00 administrative fee.

Persons wishing refunds outside these limits must request a refund in writing addressed to the Chair. These
requests will be reviewed by the Executive of the Twin Lakes Community Association (TLCA) and granted
only in extraordinary circumstances at a pro-rated refund plus $5.00 administrative fee.

Mail all refund requests to PO Box 35014 Sherwood Village Mall, Regina SK, S4X4C6 or email
twin.lakes@sasktel.net or twinlakescommunity@gmail.com .

Previous Newsletters

Video Resources

Using Our Online Portal

How to use our online portal for family account management and class registration.